Supported Platforms
❗ Please read the following.
General System Requirements
Definitions
| Term | Definition |
|---|---|
| Qualified | This means a platform for which DS has performed a set of extensive test cases. |
| Validated | This means a platform for which DS has performed a set of basic test cases. |
| Compatible | This means a platform for which DS has not performed any test cases at any level. However, relying upon platform vendor compatibility rules or support policy, there is no known technical reason why Licensed Program will not run on such a compatible platform. |
| Incompatible | This means a platform for which DS has confirmed that Licensed Program(s) will not properly operate on it. |
➡️ See the Dassault Systèmes Support Policies 🔗 for detailed information.
Test URL
A WebGL compatible client platform (web browser, operating system and device) successfully displays the following test URL:
https://get.webgl.org/
ByMe Retailers applications
Platform Requirements
ByMe Retailers applications require a WebGL compatible client platform.
The level of support per client platform is defined in the table below, from highest to lowest.
| Hardware | Browser | Operating system | Support level |
|---|---|---|---|
| PC | Chrome | Windows 10 | Qualified |
| PC | Edge | Windows 10 | Validated |
| PC | IE 11 | Windows 10 | Incompatible |
| PC | Firefox | Windows 10 | Validated |
| Mac | Safari | MacOS | Validated |
| iPad | Safari | iOS on iPad | Validated |
| PC or Mac | Other desktop browser/OS combinations | Other desktop browser/OS combinations | Compatible |
| Tablet | Other tablet/OS combinations | Other tablet/OS combinations | Compatible |
| PC or Mac | Any | Any OS as VM guest | Compatible |
| Mobile or tablet or PC | UC Browser | Android / Windows 10 | Qualified |
| Mobile device | Chrome | – | Qualified |
| Mobile device | Firefox | – | Qualified |
❗ When no version of browser or OS is mentioned, the support level applies to the latest official version at the time of testing, on which our tests were ran. Other versions are "Compatible".
Network Requirements
The ByMe Retailers applications require an internet connection with at least an equivalence of 4G connection for a smooth experience.
Minimum resolution
The ByMe Retailers planners are defined with a minimum resolution of 980x648. These values must be taken into account when integrating the planner to prevent the display from being truncated.
ByMe Range Management Suite
The ByMe Range Management Suite includes 3DCloud, Geometry Editor, Assembly Editor, Template Editor.
Platform Requirements
These tools require a WebGL compatible client platform.
| Browser | Operating system | Support level |
|---|---|---|
| Chrome | Windows 10 | Qualified |
| Other desktop browser/OS combinations | Other desktop browser/OS combinations | Compatible |
| Any | Any OS as VM guest | Compatible |
❗ These tools are not designed to be used on a tablet or a mobile phone.
Network Requirements
The ByMe Range Management Suite requires an internet connection with at least an equivalence of 4G connection for a smooth experience.